Get Support
We’re here to help
Welcome to the LUNI.AI Support Center. Our team is dedicated to providing you with the assistance you need to make the most out of our app. Whether you have a question, a technical issue, or need guidance, we’re here to support you.
Support Hours
Our Customer Support Team is available from Monday to Friday, 10:00 AM to 5:00 PM CET. We’re here to assist you during these hours, ensuring you get the support you need when you need it.
First Response SLA
We aim to provide a first response to all inquiries within 24 hours. Our team is committed to ensuring that you receive timely and effective support, in line with industry best practices.
How to Reach Us
For any support inquiries, please reach us through the following channel:
- Email Support: If you need assistance, please don’t hesitate to email us at support@luni.ai. This is our primary channel of communication, and we ensure that your queries are addressed promptly.