Terms of Use

Last Updated: 13 Feb 2024

Introduction

These Terms of Service establish a legally binding contract between you and 11Sigma sp. z o.o., (along with its affiliates, collectively referred to as “11Sigma”, “Luni.ai”, “we”, “us”, or “our”), which governs your use of our web-based applications, services, mobile application (the “App“), and website (the “Site“, or “Website”, collectively with the App, referred to as the “Services”).

BY ENGAGING WITH THE “ACCEPT” BUTTON, CREATING AN ACCOUNT, DOWNLOADING OUR APP OR ANY UPDATES THERETO, UTILIZING OUR APP ON YOUR MOBILE DEVICE, OR BY ACCESSING OR MAKING USE OF OUR SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS OF SERVICE. THIS APPLIES WHETHER OR NOT YOU HAVE CREATED AN ACCOUNT VIA OUR SITE OR APP. SHOULD YOU DISAGREE WITH ANY PART OF THESE TERMS OF SERVICE, YOU WILL THEN HAVE NO AUTHORITY TO USE OR ACCESS OUR SERVICES. The effectiveness of these Terms of Service commences from the earliest moment you agree to them, either by engaging the “accept” option or through the initial use or access of our Services.

In the event you are accepting these Terms of Service on behalf of your employer or another entity, you hereby declare and warrant that: (i) you possess the complete legal authority to bind your employer or such entity to these Terms of Service; (ii) you have thoroughly read and comprehend these Terms of Service; and (iii) you accept these Terms of Service on behalf of the party you represent, including any of its authorized users. Under these circumstances, the terms “you” and “your” shall pertain to and bind your employer or such entity.

Your submission of personal data to us or our collection of personal data about you is subject to our Privacy Policy (“Privacy Policy”), available at Privacy Policy. By engaging with our Services, you acknowledge having reviewed the Privacy Policy. The Privacy Policy is hereby incorporated by reference into these Terms of Service, collectively constituting this “Agreement.”

IMPORTANT NOTICE: THIS AGREEMENT OUTLINES THE PROCEDURE FOR RESOLVING DISPUTES BETWEEN YOU AND [SHORTENED COMPANY NAME]. IT INCLUDES A MANDATORY ARBITRATION CLAUSE AND A WAIVER FOR CLASS ACTION LAWSUITS. WE URGE YOU TO READ THIS CAREFULLY AS IT IMPACTS YOUR LEGAL RIGHTS, INCLUDING, WHERE APPLICABLE, YOUR RIGHT TO OPT OUT OF ARBITRATION.

Description of Service and Usage Limitations

Our Services

LUNI.AI is dedicated to transforming the landscape of digital meetings through advanced AI-driven tools and integrations. Our platform is designed to work with popular meeting applications such as Zoom and Google Meet, enhancing the productivity and effectiveness of meetings. Below are the key services provided by LUNI.AI:

  • AI-Powered Transcription and Diarization: LUNI.AI offers sophisticated transcription services that accurately convert speech to text, alongside diarization to identify and distinguish between different speakers in a meeting.
  • Integration with Meeting Applications: We provide seamless integration with leading meeting platforms, enabling users to bring the power of LUNI.AI’s features directly into their digital meeting environments.
  • AI Assistants: Our AI assistants can join meetings to offer real-time analysis and support, helping to guide discussions, highlight key points, and ensure meetings are more structured and focused.
  • AI Analysis, Notes, Summaries, and Insights: LUNI.AI analyzes transcriptions to generate comprehensive notes, executive summaries, and actionable insights, making it easier for users to capture the essence of their meetings and implement follow-ups.

Usage Limitations

  • Scope of Use: LUNI.AI is designed for both personal and commercial applications, with features tailored to enhance meeting efficiency across various contexts. Users must ensure their use of LUNI.AI aligns with the intended purpose and complies with our guidelines.
  • Prohibited Activities: The use of LUNI.AI for illegal activities, infringement of privacy or intellectual property rights, or for transmitting harmful or illicit materials is strictly forbidden. Our platform must not be exploited for purposes that could compromise its integrity or the security of its users.

By utilizing LUNI.AI, you agree to abide by these terms, ensuring your use of our services is in strict compliance with all relevant laws and regulations. LUNI.AI reserves the right to modify or discontinue service features, integrations, or access without prior notice, in line with our commitment to improving service quality and user experience.

Account Registration and Security

To access some or all of LUNI.AI’s Services, you may be required to register for an account. During registration, please provide accurate and up-to-date information, as this aids in creating a seamless user experience. You bear the responsibility for safeguarding your login credentials and must promptly inform LUNI.AI of any unauthorized use of your account or security breaches. Your account is personal to you, and any actions under your account will be deemed your own.

Maintaining the accuracy of your account information is critical for effective service delivery and communication. LUNI.AI reserves the right to suspend or terminate accounts involved in activities that violate our Terms of Service or any applicable laws. Your cooperation ensures a secure and productive environment for all users engaging with LUNI.AI Services.

Billing and Payments

Payment Processing and Fees

To utilize LUNI.AI’s Services, payments may be processed through a designated third-party payment processor. By using our Services, you agree to abide by the payment processor’s terms and conditions and provide accurate payment information. Failure to comply may result in suspension or termination of Services. LUNI.AI will make reasonable efforts to keep pricing information published on our website up to date. However, prices are subject to change with prior notice. We reserve the right to adjust, introduce new, or eliminate fees, giving advance notice to our users. All fees are stated in U.S. Dollars.

Subscription Services

Our Services may include subscription options with automatically recurring payments. Upon subscribing, you authorize us to charge the applicable fees periodically, as described at the time of subscription. Subscription fees are non-refundable and will automatically renew at the end of each subscription period unless cancelled in advance. It’s your responsibility to keep your subscription details current and to cancel your subscription if you no longer wish to use the Services. Detailed instructions for subscription management and cancellation can be found in your LUNI.AI account settings.

Taxes and Additional Charges

All fees listed for the Services do not include taxes or other governmental charges. You are responsible for any taxes, including sales, use, value-added, or other taxes, as well as any other government assessments associated with your order. We will charge tax when required to do so. If you are tax-exempt, you must provide us with an appropriate certificate.

Delinquent Accounts

Accounts with overdue payments are subject to suspension or termination of access to the Services. We reserve the right to charge additional fees for collection of overdue payments and to recover any costs and fees, including legal fees, incurred in collecting any late payments.

User Content and Compliance

“User Content” encompasses all forms of textual, audio, and visual materials you provide, submit, upload, publish, or make available through our Services. As a user, you are solely responsible for your User Content. You must ensure your User Content complies with all applicable laws, including those requiring third-party permissions and proper attribution. You warrant that your User Content does not infringe on any third party’s rights and is lawful. Our role is to serve as a passive conduit for your User Content’s online distribution and publication, which implies that:

  • We do not partake in the creation or development of User Content.
  • We disclaim any responsibility for User Content.
  • We are not liable for any claims related to User Content.
  • While not obligated to monitor, review, or remove User Content, we reserve the right to do so at our discretion.

By sharing User Content, you represent and warrant that it:

  • Is truthful, accurate, and not misleading.
  • Does not infringe on copyrights, patents, trademarks, trade secrets, rights of publicity, privacy, or any other proprietary rights.
  • Complies with all relevant laws, including those governing export control, consumer protection, anti-discrimination, and privacy.
  • Is not defamatory, libelous, unlawfully threatening, harassing, obscene, pornographic, harmful to minors, supportive of human trafficking or terrorism, fraudulent, misleading, or promoting hate based on race, religion, ethnicity, national origin, gender, or sexual orientation.
  • Does not involve unauthorized messaging, advertising, spam, misrepresentation of identity or affiliation, unauthorized data collection, or malicious software.
  • Will not falsely imply employment by or affiliation with our platform.

Storage and Processing Compliance

By choosing to record sessions via our Services, you permit us to store such recordings, which may be held within our systems or those of third-party cloud providers, under a framework that ensures operational security and integrity. Notification of recording initiation will be provided, allowing the option to exit the session if you disagree with being recorded.

Content Oversight and Machine Learning Enhancement

  • We do not actively monitor or assume the duty to oversee User Content or third-party contributions, nor the utilization of the Service by its participants. Our platform is not accountable for how User Content is employed by users or third parties. We reserve the prerogative to occasionally inspect the information transmitted or received via the Service for operational enhancement and other purposes. Even if we engage in such monitoring, we assume no liability for the content or any repercussions stemming from content usage.
  • We are entitled to collect and analyze data and insights regarding the Service’s usage and performance, including User Content and Usage Data. This analysis may leverage machine learning technologies to refine statistical models, calibrate data frameworks, and augment the Service’s algorithms and analytics. These Terms do not restrict our use of machine learning for the purpose of improving the Service, nor do they grant you any claims over the Service’s machine learning outputs or enhancements derived from processing User Content and Usage Data.

Intellectual Property Rights and User Licenses

The Services provided by us encompass a broad range of digital assets, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and proprietary software (hereinafter referred to as “Intellectual Property”). This Intellectual Property is protected by copyright, trademark, and other intellectual property laws both within the European Union, the United States, and internationally. Except for the User Content, which you grant us a license to use as detailed herein, all Intellectual Property associated with our Services is either owned by or licensed to us.

By utilizing our Services, you agree not to copy, reproduce, modify, republish, upload, post, transmit, or distribute any Intellectual Property in any form whatsoever without our prior written consent. This includes, but is not limited to, any proprietary material or trademarks, whether belonging to us or third-party licensors. Unauthorized use of the Intellectual Property may violate copyright, trademark, and other laws.

Trademarks, service marks, and logos used in connection with the Services are either trademarks or registered trademarks of us or our licensors. Other trademarks, service marks, and trade names that may appear on the Services are the property of their respective owners. You are not permitted to use any of these marks without the prior written consent of us or the respective owners.

We encourage and may permit you to provide feedback, suggestions, or comments about our Services, including but not limited to improvements or new feature suggestions (“Feedback”). By submitting any Feedback, you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use the Feedback in any manner and for any purpose, including to improve our Services and create other products and services. You acknowledge that we are under no obligation to keep any Feedback confidential.

Moreover, we retain all rights to aggregated and anonymized data derived from your use of the Services. Such data will not include any personally identifiable information and will not be traceable back to you or any individual user.

You are granted a non-exclusive, non-transferable, revocable license to access and use our Services strictly in accordance with these terms. We reserve the right to revoke this license at any time, for any reason.

The Intellectual Property Rights, including copyrights, patents, trademarks, service marks, trade secrets, and all other proprietary rights, in and to the Services (including but not limited to the content displayed therein, the platform itself, and all underlying technology), are owned by us or our licensors. No part of the Services, including Intellectual Property therein, may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way without our prior written permission. Unauthorized use of any Intellectual Property related to the Services may constitute a violation of applicable laws.

Your access to and use of the Services, including any content or information therein, is authorized only upon your acceptance of these terms and adherence to all applicable laws and regulations governing intellectual property rights. We may terminate your access to the Services if we determine that you have infringed upon the intellectual property rights of us or any third party.

User Conduct and Restrictions

By accessing and using Luni.ai, you affirm that you are 18 years of age or older or are at least of the legally required age in the jurisdiction in which you reside, and are otherwise capable of entering into binding contracts. You also affirm that you possess the legal authority to enter into these Terms and to use our Services in accordance with all terms and conditions herein.

You commit to using Luni.ai’s Services in a manner that is ethical, professional, and in compliance with all applicable laws, regulations, and these Terms of Service. This includes respecting the rights and dignity of others and conducting yourself in a manner that fosters a positive and productive environment.

Prohibited Activities include, but are not limited to, the following:

  • Illegal Activities: Do not use the Services for any purposes that violate any local, state, national, or international laws or regulations.
  • Infringement of Rights: Do not infringe upon the intellectual property rights of Luni.ai, its users, or any third party. This includes unauthorized use of copyrighted material, trademarks, or any proprietary information without express written consent.
  • Abuse and Harassment: Engaging in harassment, bullying, defamation, or any other behavior that infringes upon the rights of others is strictly prohibited. Respect the privacy and boundaries of others at all times.
  • Security Violations: Attempting to breach or circumvent any security measures of Luni.ai, including hacking, spreading viruses, or other malicious code, is forbidden.
  • Misrepresentation: Falsely representing yourself, impersonating another person, or providing misleading information is not allowed.
  • Interference with Operations: Do not interfere with or disrupt the Services, servers, or networks connected to Luni.ai, including placing undue burden on the Services or its infrastructure.
  • Commercial Use: Luni.ai is designed for your personal and internal business use. Using the Services for unauthorized commercial purposes or the benefit of third parties in a commercial manner is prohibited without prior agreement.
  • Spamming: Sending unsolicited communications, promotions, advertisements, or spam is not permitted.
  • Data Harvesting: Do not collect or harvest personal data about other users without their express consent.
  • Reverse Engineering: Disassembling, reverse engineering, or attempting to discover the source code of the Services is prohibited unless explicitly allowed under applicable law.

You are solely responsible for your interactions with other users of Luni.ai and any content you post. Luni.ai is not liable for the content or conduct of any user. Should you encounter content or behavior that violates these Terms, please report it to us immediately.

Luni.ai reserves the right, at its sole discretion, to investigate and take appropriate legal action against anyone who violates these Terms, including removing the offending communication from the Services and terminating or suspending the account of such violators.

Your adherence to these guidelines helps maintain Luni.ai as a safe and welcoming environment for all users. Failure to comply with these guidelines may result in termination of your access to the Services.

Artificial Intelligence (AI) Services

Luni.ai incorporates advanced Artificial Intelligence (AI) and machine learning technologies to enhance the functionality and efficiency of our digital meeting assistant services. These technologies are deployed to process and analyze data to offer personalized insights, automated tasks, and content recommendations. While Luni.ai endeavors to ensure the confidentiality and integrity of data processed by AI technologies, we cannot guarantee immunity from all potential risks or inaccuracies generated by AI algorithms. Users engaging with Luni.ai’s AI-enhanced services acknowledge the inherent risks and agree to release Luni.ai from liability for any errors, omissions, or damages arising from AI interpretations or recommendations. By using these AI services, you consent to the processing of your data by such technologies and agree to indemnify Luni.ai against any claims or losses that may result from this usage.

Modifications to Service and Terms

Service Amendments

Luni.ai reserves the right, at its sole discretion, to modify, enhance, or discontinue any aspect of its services, including features and functionalities of the digital meeting assistant, at any time without prior notice. These changes may include the addition of new services, adjustments in existing services, or the removal of certain features. We aim to ensure that such modifications enhance the overall service offering and user experience. Users acknowledge and agree that Luni.ai shall not be liable to any user or third party for any modification, suspension, or discontinuation of the services. We encourage users to regularly review our services for any updates or changes.

Terms of Service Adjustments

Luni.ai also reserves the right to modify these Terms of Service at any time, as it sees fit. Any changes made to these terms will be effective immediately upon posting on our website or within our services. By continuing to use the services after such modifications are made, users agree to be bound by the revised terms. It is the user’s responsibility to check this agreement periodically for changes. If a user disagrees with the revised terms, the sole remedy is to discontinue the use of Luni.ai services.

Notification of Changes

Whenever feasible, Luni.ai will provide advance notice of significant changes to the services or terms through the services interface or via email to registered users. However, it remains the user’s responsibility to review the Terms of Service regularly to be aware of any changes. Continued use of the services after any such changes shall constitute the user’s consent to such changes and agreement to be legally bound by the updated agreement.

Acceptance of Modifications

Your use of Luni.ai’s services following any amendment of these Terms of Service will signify your assent to and acceptance of its revised terms for all previously collected information and information collected from you in the future. If you have any questions or concerns about the Service, the Terms of Service, or any modifications thereto, you may contact us at our designated customer service email or address.

Termination and Suspension

You have the option to terminate your account with Luni.ai at any point by utilizing the available functionalities within the Services or by submitting a written notification to support@luni.ai. Upon your account’s cancellation, your profile will be permanently deleted, effectively revoking your access to your account, profile, and any other data associated with the Services. Certain provisions of these Terms of Service are designed to survive termination, including, but not limited to, those concerning disclaimers of warranty, limitation of liability, and indemnity obligations. These provisions will remain in effect indefinitely post-termination of these Terms of Service or your discontinuation of the Services.

Luni.ai reserves the unilateral right to deny access to the Services to any individual at its discretion. Should Luni.ai be investigating suspected breaches of this Agreement or if it is believed that you have contravened any term herein, we may suspend or restrict your access to the Services. Notification of such termination or restriction will be conveyed directly to you, either through written or email communication, and will be immediate in effect. In the event of a termination or restriction issued by Luni.ai under these conditions, you are prohibited from creating a new Account under any identity, whether it be a third-party’s, a pseudonym, or your own, even if on behalf of another individual.

This Agreement will continue to be enforceable against you even after your rights to use the Services have been terminated or restricted. Luni.ai retains the right to undertake legal action, including but not limited to initiating arbitration as deemed necessary.

Luni.ai also reserves the authority to modify or cease, whether temporarily or permanently, any part of the Services at its sole discretion. Luni.ai shall not be held accountable to you or any third party for the modification or cessation of the Services. 

Furthermore, Luni.ai possesses the right to prevent any individual from completing registration as a user if such action is believed to potentially compromise the safety and integrity of the Services or as necessary for addressing any other reasonable business concerns.

In the aftermath of your Account’s termination or cancellation, Luni.ai maintains the right to erase all associated data, including User Content. It is important to note that once your Account is terminated or cancelled, there is no possibility of data recovery.

Our Service, Luni.ai, may provide, for your convenience and information, links to websites operated by third parties. These links are not an endorsement of, nor do they imply affiliation with, the third-party sites or their content, products, or services. We have no control over these external sites and are not responsible for their content, privacy policies, or practices. By including these links, Luni.ai does not imply any endorsement of the material on such websites or any association with their operators.

You acknowledge and agree that when you access third-party websites through links provided by our Service, you do so at your own risk. We encourage you to be aware when you leave our Service and to read the terms and conditions and privacy policies of each third-party website that you visit. It’s important to understand that these third-party websites may collect data or solicit personal information from you, and the collection and use of your information will be governed by their privacy policies, not ours.

Luni.ai disclaims all liability with regard to your access to and use of such linked websites. We shall not be responsible for any loss or damage incurred as a result of your dealings with such third-party sites or as a result of the presence of such third-party advertisements on our Service.

We strive to provide only links to useful and ethical websites, but we have no control over the content and nature of these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Furthermore, these third-party websites may change without notice, including when a site becomes compromised.

Your interactions with any third-party websites, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the third-party. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

If you decide to access any of the third-party websites linked to our Service, you fully acknowledge and agree that Luni.ai is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Dispute Resolution – Arbitration Agreement & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT

The parties agree that any dispute, claim, or controversy arising out of or in connection with your access to or use of the Luni.ai Services, or in relation to this Agreement including its validity, interpretation, or breach (“Dispute”), will be resolved through binding arbitration, administered in Poland in accordance with the Polish Civil Procedure Code, rather than in court, except as herein provided.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND LUNI.AI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Initial Dispute Resolution: We are available by email at support@luni.ai to address any concerns you may have regarding your use of the Luni.ai Services. Most concerns may be quickly resolved in this manner. The parties shall use their best efforts to settle any Dispute directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.

Arbitration Agreement: If the parties do not reach an agreed upon solution within a period of 30 days from the time informal dispute resolution is pursued pursuant to the Initial Dispute Resolution above, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below.

Specifically, all Disputes shall be finally settled by arbitration in Warsaw, Poland, conducted in the English language.

Class Action Waiver: The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND LUNI.AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. 

Exceptions to Arbitration: The parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (i) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a party; (ii) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (iii) any claim for injunctive relief.

Governing Law: This arbitration agreement is governed by the laws of Poland.

Your Right to Opt-Out: You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out to out mail address within 15 days of activating your account. The notice must include your full name, email associated with your Luni.ai account, your legal identification number and clearly indicate your intent to opt-out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Polish law.

Severability: If any part of this section is ruled to be unenforceable, then the balance of this section shall remain in full effect and construed and enforced as if the portion ruled unenforceable were not contained herein.

Disclaimers; No Warranties

THE SERVICE AND ALL MATERIALS AND CONTENT AND TRANSCRIPTIONS AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. LUNI.AI DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AND TRANSCRIPTIONS AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. LUNI.AI DOES NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE (OR YOUR ACCESS THERETO), OR ANY DATA, MATERIALS OR CONTENT OFFERED THROUGH OR PROCESSED BY THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND LUNI.AI DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED. LUNI.AI IS NOT RESPONSIBLE FOR THE FAILURE TO STORE OR MAINTAIN ANY USER DATA, CONTENT OR TRANSCRIPTIONS, USER COMMUNCIATIONS, ACCOUNT INFORMATION, OR PERSONAL SETTINGS. LUNI.AI MAKES NO WARRANTY ABOUT THE COMPLETENESS OR ACCURACY OF THE TRANSCRIPTION.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR LUNI.AI ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE LUNI.AI ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE AND YOUR DEALING WITH ANY OTHER SERVICE USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF, USE OR DISCLOSURE OF DATA, INCLUDING USER CONTENT.

THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. LUNI.AI does not disclaim any warranty or other right that LUNI.AI is prohibited from disclaiming under applicable law.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE LUNI.AI ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY LUNI.AI ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

IF, DESPITE THE ABOVE EXCLUSIONS, IT IS DETERMINED THAT LUNI.AI AND AFFILIATES OR THEIR CORPORATE PARTNERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE LESSER OF (I) THE TOTAL FEES YOU PAID BY YOU TO SUBSCRIBE TO LUNI.AI DURING THE SIX MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE OR (II) ONE HUNDRED DOLLARS ($100), TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Indemnification

By using Luni.ai, you agree to indemnify, defend, and hold harmless Luni.ai, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third-party providers to the service from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this agreement by you or any other act or omission you engage in related to the service, including but not limited to, your use of the service, your failure to use the service, or your violation of any rights of a third party.

This indemnification obligation will include, but is not limited to, any legal and accounting fees resulting from, but not limited to:

  • Your access to or use of Luni.ai Services;
  • Any User Content or other material you provide to Luni.ai;
  • Your violation of any term of this Agreement, including without limitation, your breach of any of the representations and warranties above;
  • Your violation of any third-party right, including without limitation any right of privacy, publicity rights, or Intellectual Property Rights;
  • Your violation of any law, rule, or regulation of the United States or any other country;
  • Any claim or damages that arise as a result of any of your User Content or any that is submitted via your account; or
  • Any other party’s access and use of the Service with your unique username, password, or other appropriate security code.

You acknowledge that you are responsible for all actions that occur under your account, including any content posted from your account, and agree to indemnify us as provided herein.

Luni.ai reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide Luni.ai with such cooperation as is reasonably requested by Luni.ai.

This indemnification section shall survive any termination or expiration of this agreement or your use of Luni.ai Services. You acknowledge that your agreement to indemnify and hold harmless Luni.ai is a material inducement to Luni.ai permitting you to access and use the Services, and that Luni.ai would not permit you to access or use the Services absent such agreement.

General Provisions

  • Entire Agreement. This Agreement, along with the Privacy Policy and any other documents expressly incorporated by reference herein, constitutes the entire agreement between you and Luni.ai regarding your access to and use of the Services. This Agreement supersedes all prior or contemporaneous negotiations, discussions, or agreements between you and Luni.ai about the Services. The headings in this Agreement are for convenience only and shall not affect the interpretation or construction of this Agreement.
  • Assignment You may not assign or delegate any rights or obligations under this Agreement, either voluntarily or by operation of law, without the prior written consent of Luni.ai. Luni.ai reserves the right to assign or delegate its rights and obligations under this Agreement in its sole discretion.
  • Governing Law. This Agreement and your use of the Services shall be governed by and construed in accordance with the laws of Poland, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under this Agreement will be brought exclusively in the courts located in Poland, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
  • Amendments: Luni.ai reserves the right to modify or amend this Agreement at any time. All changes will be effective immediately upon their posting on the Services or by direct communication to you unless otherwise noted. Your continued use of the Services after any changes to the Agreement indicates your agreement to the changes.
  • Electronic Communications: By using the Services, you consent to receive electronic communications from Luni.ai as detailed in our Privacy Policy. You agree that any notices, agreements, disclosures, or other communications that Luni.ai sends to you electronically will meet any legal requirements that such communications be in writing.
  • Severability: If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provisions.
  • Waiver: The failure of Luni.ai to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
  • Contact Information: If you have any questions about this Agreement or the Services, please contact Luni.ai at the provided contact details on our website.
  • Notice for EU Users: Luni.ai complies with the General Data Protection Regulation (GDPR). For more information about our data practices and your privacy rights, please review our Privacy Policy.
  • Indemnification: You agree to indemnify and hold harmless Luni.ai and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of and access to the Services, or from your violation of any term of this Agreement.
  • Survival: The terms of this Agreement which by their nature should survive the termination of this Agreement shall continue in full force and effect post-termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

No Agency; No Employment 

No agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement.

Contact Information

If you have any questions, comments, or concerns regarding these Terms of Service, the Services provided by Luni.ai, or any other inquiries, we encourage you to reach out to us. Our dedicated team is here to provide support and address your needs promptly. Below you will find various ways to contact us:

Email

For general inquiries, support issues, or feedback, please email us at support@luni.ai. We aim to respond to all email inquiries within 48 hours.

Mailing Address

If you prefer to contact us by mail, you can send your letters to:
Luni.ai
Paderewskiego ⅔, 

80-170 Gdańsk
Poland

Customer Support


For immediate assistance, please email us at www.luni.ai/support. Here, you can find FAQs, troubleshooting guides, and resources to help resolve common issues. If you need further assistance, our Support Center also provides details on how to get in touch with our customer service team directly.

Feedback and Suggestions


At Luni.ai, we value your feedback and are always looking to improve our services. If you have suggestions or feedback on how we can better serve you, please do not hesitate to contact us through any of the channels mentioned above.

Business Inquiries


For partnership opportunities, media inquiries, or other business-related matters, please contact our business development team at business@luni.ai.

We are committed to providing you with the best possible experience and look forward to hearing from you. Your insights and satisfaction are paramount to us, and we appreciate the opportunity to support and engage with our users.

Legal Notices


For legal inquiries or to serve legal documents, please direct your correspondence to legal@luni.ai. Note that this contact information is intended solely for legal communications and may not be used for customer support or general inquiries.

Thank you for choosing Luni.ai as your digital meeting assistant. We are here to help make your meetings more efficient, productive, and engaging.